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Sunglass Hut - I stole my money

I ordered sunglasses but they didn’t delivery my order. When I called them thay denied to return my money. Thay took my $438.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1234824
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I went in to purchase a pair of ray bans at the South Bay galleria mall in South Bay and was told that the location inside Macy's would have more sales. I spoke to a woman named Sheena? And no matter how many times I told her I was browsing, she kept insisting and was...
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SeemlyGoldenLionTamarin
SeemlyGoldenLionTamarin

That was exactly my experience. The sales guy had bad breath unfortunately and was literally 12 inches away from me the entire time I was trying to try on glasses and talk to ...

1.6
#1190125
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Sunglass Hut - 2-Day Shipping a Joke
Sunglass Hut - 2-Day Shipping a Joke
If you receive an email from them on Monday at 5pm, that the sunglasses were shipped - and it’s two day shipping, then why the heck do I not get it until Thursday afternoon?!?!?! When I call both Sunglass Hut and UPS, they blame each other. The SGH rep was rude, and...
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3.8
#1179947
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I bought a pair of sunglasses and decided to return them. I hadn't worn them at all, not once. I was told they would not accept my return because they were scratched. I told them that they were in the same exact condition that when they were sold to me. They were rude...
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Anonymous
Anonymous

Why did you buy them if they were scratched?

Anonymous
Anonymous

I have the same experience..Their EASY RETURN policy should be changed to No return..the manager Julian at Horton Plaza store was Rude & unhelpful

1.0
#1150513
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I went on line to make a purchase on Thanksgiving Day. The glasses that I wanted were marked $99.00. I placed the glasses in my cart and went to shop some more. When I was done shopping I went to my cart and proceeded to check out. The glasses were now over $300.00. I...
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h.kitchener
h.kitchener

Sunglasses and reading one also are very, very cheap to make. Spending more than a few dollars for them is but a waste of money, unless one's vanity requires you to spend a to...

#1137996
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I tried to use my Sunglass Hut Gift Card during their Black Friday sale. I first tried on Thanksgiving 2017, then on Black Friday the 24th and Saturday the 25th of November. All three days apologized that there "Gift Card System was Temporarily Unavailable" and to try...
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Anonymous
PissedAF

Just experienced the "Temporarily Unavailable" gift card processing message as well. This is BS.

Anonymous
Anonymous

It was the online store.

3.7
I didn't like
  • Ethics behind disabling gift cards during a sale
  • Gift card sham
#1137297
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I bought Ray Ban Sunglasses on 11/24/2017 at polaris pkwy ,columbus ,43024,sunglass hut store for $174.After that I realized that Ray Ban logo was not there on the glasses.They sold the duplicate one.Next day I went to return the product the store people said this is...
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1.0
I didn't like
  • Wrong product sold instead of ray ban
#1137161
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My husband came home the other day with the number in his pocket from a manager of Lake Charles Louisiana. he has a fake Facebook account they been chatting on it. my thing is why flirt with all these married men be more professional and do your f****** job needless to...
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Anonymous
Anonymous

Lol you sound stupid. Your husband has a fake FB account to chat with other women on, but sure blame Sunglass Hut. I'm sure he was very honest and upfront about his marital st...

#1124078
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Sunglass Hut - Manager Review from Lake Charles, Louisiana

so I went to Lake Charles Louisiana to Sunglass Hut and was greeted by a lady blonde-headed tall looking down on me because I was in work clothes little did she know I run one of the major plants over here and me and all of my people and everyone I know will never buy from Sunglass Hut again thanks to the manager of Sunglass Hut and I think her name was caryn
2.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1124066
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Sunglass Hut - Worst customer service ever

Worst customer service ever. After spending days on the phone with customer service they had my incorrect address and would not honor my promo code that they sent me about 50 times to my emails they have fraudulent behavior do not ever buy from them it will be a nightmare that you will not forget
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1113015
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