Skip to content
Write review For Business
  • Login

Contact Sunglass Hut Customer Service

How to Reach a Person at Sunglass Hut

Verified Contact Information

Toll-Free Number:

  • 1-800-786-4527
    United States
Call Now
Send Message

Customer Service:

  • 1-800-786-9327
    Canada
  • +44 800 975 0791
    United Kingdom

Customer Service:

customer.care@uk.sunglasshut.com
United Kingdom
customerservice@uk.sunglasshut.com
United Kingdom
onlinesupport@sghcares.com

Sunglass Hut Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sunglass Hut Phone Number
1 (800) 786-4527
Average Hold Time
00:02:30
Average Calls duration
2 minutes
Most Popular Sunglass Hut Email Address
onlinesupport@sghcares.com
Sunglass Hut Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact Sunglass Hut?

Most Popular Number:

(800) 786-4527
United States
Total calls: 201 Issues resolved: 5 Last call: Jun 4, 2026

Sunglass Hut customer service toll-free phone number for different locations varies. For the United States, the contact number is 1-800-786-4527. If you are in Canada, the company’s corporate phone number is 1-800-786-9327. Individuals in the United Kingdom can dial +44-800-975-0791. Customers can contact these Sunglass Hut phone numbers in case of quick response to any shipping and delivery, returns, protection, exchanges, warranty, California in-store Notice at Collection of Personal Information, Frequently Asked Questions (FAQs), order status, group sales and payments. These Sunglass Hut customer support numbers provides customers with localised assistance.

For UK customers, contact Sunglass Hut customer service via email at customer.care@uk.sunglasshut.com. The alternative email addresses are customerservice@uk.sunglasshut.com and onlinesupport@sghcares.com. Automated responses are instant, but detailed replies may take 2-3 business days, so patience is required. Customers are advised to use specific concerns by email address for quick responses from the Sunglass Hut headquarters.

Sunglass Hut's corporate headquarters is at 4000 Luxottica Place, Mason, Ohio 45040, United States. The company's key operations are conducted in this office, and it has a separate office located at 100 Greenwood Industrial Pkwy, Suite 485, McDonough, GA 30253, United States. This company manages various customer service departments and other operations that contribute to its functioning.These Sunglass Hut corporate office addresses can also be used to send mails to the support team.

Sunglass Hut headquarters does not provide live chat support, but customers are advised to reach out to them using other contact modes. Customers are advised to use Sunglass Hut contact numbers or email during business hours for quick responses to their queries. These customer support services are convenient for customers and ensure timely responses to resolve customer inquiries.

Sunglass Hut operates its customer service from Monday to Friday from 8:30 AM to 5:30 PM Eastern Standard Time and on Saturdays from 9:00 AM to 5:30 PM EST. Customers are advised to reach out during these Sunglass Hut hours for general inquiries, product support, and other services to receive quick assistance. The customer support team is available for customers throughout the week.

PissedConsumer Club

Contact Information

Sunglass Hut Website:

Sunglass Hut Help Center:

Corporate Office Address:

Sunglass Hut
4000 Luxottica Place
Mason, Ohio 45040
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 am - 5:30 pm EST

Saturday: 9:00 am - 5:30 pm EST


Additional Address:


Returns:

Luxottica NAASC

100 Greenwood Industrial Pkwy, Suite 485

McDonough, GA 30253, US

More contact details

Summary of Sunglass Hut Customer Service Calls

466 TOTAL
CALLS
02:47 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunglass Hut?

Product/ Service Question:

  • “Broken sunglasses”
  • “Faulty item”
  • “1 arm broke off on sun sunglasses. Was told it’s unfixable.”

Return/ Replace Question:

  • “I bought sunglasses at a Sunglass Hut store in [GEOGRAPHIC_DATA], that my wife doesn't like and want to change for another one”
  • “I want to exchange my product”
  • “Racial discrimination issue /return issue”

Payments and Charges Question:

  • “Promo code did not work”
  • “Payment questions.”
  • “Credit”

Staff Question:

  • “Complain about the manager of the cologne Sunglasses hut.”
  • “To complain about customer service on a recently purchased pair of sun glasses”
  • “Bad customer service”

Shipping and Delivery Question:

  • “Package delivery”
  • “Can't find tracking number on receipt”
  • “I never received my package”

Refund Question:

  • “Refund”
  • “Won’t issue Refund”
  • “Need refund double charged”

Request for Information Question:

  • “Order related”
  • “Need to speak to representative”
  • “Order inquiry”

Employment Question:

  • “Old paycheck never recieved”
  • “W-2”
  • “Need w2”

Cards Question:

  • “Gift card issue”
  • “Gift card question”
  • “Report rob card”

Activation/ Cancellation Question:

  • “Cancel order”
  • “My order cancelled”
  • “Cancel”

Account Question:

  • “Rewards program”
  • “Store not open at 10am like advertised, sign on door says will open at 11:30 today. It's 11:36am.”

Website/ Application Question:

  • “I was treated and disrespected race schism by your Victorville California site In the Mall of Victor Valley.”

Other Question:

  • “My order”
  • “Orders”
  • “Paquete”

Compare Sunglass Hut Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Solstice Sunglasses
Solstice Sunglasses Customer Service
SmartBuyGlasses
SmartBuyGlasses Customer Service
stars-rating-fill
5.0 out of 5
Fashion Eyewear
Fashion Eyewear Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Sunglass Hut? What happened? What can we help you with?
Submit review Don't show this popup
Sunglass Hut
Reviews Contacts Community