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1.0

I went in store and bought a nice pair of arming shades and got a 50$ credit . I went online and used the code of the 50$ to buy a pair of sunglasses for my girlfriend this is where is starts getting ugly; I had to call customer service because the item was "backordered" and the lady told me that she had never seen anything like that and ended up canceling my order which they already charged to my checking account. After that I call back to let them know I need my $50 code back because I didnt used it at the end...After discussing with the customer service agent she was not able to help me, and yet didn't get my money back nor the code, DONT BUY AT SUNGLASS HUT !

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: I want my full refund and my $50 discount code.

Location: El Paso, Texas

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